Fibio Isnando Hariatmaja Pradana, Rr. Rochmoeljati. Analisa Peningkatan Pelayanan Pembelajaran Daring (Online) dengan Implementasi Metode Service Quality (Servqual) dan Importance Perfomance Analysis (IPA) di SMA Negeri 3 Tuban . JUM [Internet]. 2021Jan.30 [cited 2024Sep.8];2(1):156-67. Available from: https://juminten.upnjatim.ac.id/index.php/juminten/article/view/224