Fibio Isnando Hariatmaja Pradana, and Rr. Rochmoeljati. “Analisa Peningkatan Pelayanan Pembelajaran Daring (Online) Dengan Implementasi Metode Service Quality (Servqual) Dan Importance Perfomance Analysis (IPA) Di SMA Negeri 3 Tuban”. JUMINTEN 2, no. 1 (January 30, 2021): 156–167. Accessed September 8, 2024. https://juminten.upnjatim.ac.id/index.php/juminten/article/view/224.