FIBIO ISNANDO HARIATMAJA PRADANA; RR. ROCHMOELJATI. Analisa Peningkatan Pelayanan Pembelajaran Daring (Online) dengan Implementasi Metode Service Quality (Servqual) dan Importance Perfomance Analysis (IPA) di SMA Negeri 3 Tuban . JUMINTEN, [S. l.], v. 2, n. 1, p. 156–167, 2021. DOI: 10.33005/juminten.v2i1.224. Disponível em: https://juminten.upnjatim.ac.id/index.php/juminten/article/view/224. Acesso em: 18 oct. 2024.