SHINDYTYA HARI PRATIWI; BUDI SANTOSO. Analisis Tingkat Kepuasan Konsumen Terhadap Kualitas Pelayanan di Viva Beauty Center dengan Metode Customer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA) . JUMINTEN, [S. l.], v. 1, n. 6, p. 145–156, 2020. DOI: 10.33005/juminten.v1i6.178. Disponível em: https://juminten.upnjatim.ac.id/index.php/juminten/article/view/178. Acesso em: 8 sep. 2024.